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Operations
Jira Administrator
Location: Bratislava, Slovakia
Type: Full-time
Team: Operations
Work model: Hybrid — 3 days on-site / 2 days remote (initially 100% on-site)
Start: Immediately
Salary: from 2,500 EUR (based on skills and experience)
About the role
We are looking for an experienced Jira Administrator to manage and optimize our Jira Cloud and Jira Data Center environments. The ideal candidate will ensure the stability, performance, and scalability of our Jira instances, implement automation and workflow improvements, and proactively drive process efficiency across teams.
Once hired, you will collaborate closely with internal stakeholders to understand business needs, provide expert guidance, and continuously enhance Jira usage across the organization.
What you will do
- Administer and maintain Jira Cloud and Jira Data Center environments
- Configure and customize projects, workflows, screens, fields, permissions, and notifications
- Develop and maintain ScriptRunner scripts (Cloud & Data Center)
- Analyze and troubleshoot issues, including checking and interpreting application logs on servers
- Ensure system performance, stability, and data integrity
- Implement process automation and integrations with other tools
- Partner with users to understand requirements, identify improvements, and simplify workflows
- Provide expert recommendations for Jira best practices and governance
- Proactively suggest and deliver enhancements to improve efficiency and user experience
- Support end users with configuration, permissions, and training needs
What we expect
- 3+ years of hands-on experience as a Jira Administrator (Cloud & Data Center)
- Strong experience with ScriptRunner for Jira (Cloud & Data Center)—including automation, validators, listeners, and calculated fields
- Solid understanding of Jira architecture, project configurations, and custom field management
- Experience with server administration and ability to check/analyze logs and performance issues
- Familiarity with Jira API, automation rules, and integrations
- Analytical mindset with excellent problem-solving skills
- Customer-oriented approach—able to understand business needs and provide practical solutions
- Effective communicator who is detail-oriented, and capable of managing multiple priorities
- Proactive and creative person bringing their own ideas for improvements and driving change
Nice to have
- Experience with Confluence administration
- Knowledge of SQL and database query optimization
- Familiarity with Power BI / reporting tools for Jira metrics
- Experience with Jira migration